Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you create an inquiry
- Inquiry details and travel preferences
- Messages and inquiries you send us
How We Use Your Information
We use your information to:
- Process and manage your travel bookings
- Provide customer support and respond to inquiries
- Send booking confirmations and important updates
- Improve our services and personalize your experience
- Send promotional communications (with your consent)
Data Sharing
We share your information with travel service providers (hotels, airlines, tour operators, etc.) only as necessary to fulfill your bookings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud infrastructure with access controls
- Regular security audits and vulnerability assessments
- Limited employee access on a need-to-know basis
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze app usage, and personalize content. You can control cookie preferences through your device settings.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of promotional communications at any time
- Lodge a complaint with a supervisory authority
Contact Us
For any privacy-related questions or requests, please contact our Data Protection team:
Email: info@gumodunia.com